Change is Good!
And we're making changes to serve you better.

You may have heard the exciting news that Energetix and its affiliate NYSEG Solutions, LLC (a Delaware limited liability company) are now part of the Direct Energy family. Together we're more committed than ever to provide our customers innovative energy products, competitive prices and world-class customer service.

The price and terms of your existing agreement haven't changed, however your energy service will now be provided by NYSEG Solutions.

And as part of our renewed commitment, we're making upgrades to our online management tools. You'll soon be able to manage your new NYSEG Solutions account online – just as conveniently and securely as before.

Until then, please contact us at 1-800-567-6520 if you want to make a payment or have questions regarding your account.

During this upgrade, you can still view your Energetix account history by signing in to My Account.

Thanks for your patience and welcome to NYSEG Solutions!

Learn more about NYSEG Solutions, Inc.